Terms & Conditions
1. Introduction
- These Terms and Conditions (“Terms”) govern the sale of products and use of our ecommerce website (the “Website”).
- By accessing or purchasing from the Website, you agree to these Terms.
- If you do not agree, please do not use our services.
2. Eligibility
- You must be 18 years or older to purchase alcoholic beverages in the UK.
- By placing an order, you confirm you are at least 18.
- We reserve the right to request age verification and refuse service if proof is not provided.
3. Products & Availability
- All products are subject to availability.
- We may withdraw or change products without notice.
- Images and descriptions are illustrative; actual products may vary.
4. Orders & Payment
- Orders are confirmed once payment is processed.
- Accepted payment methods are listed on the Website.
- Prices are in GBP (£) and include VAT where applicable.
- In line with the Consumer Rights Act 2015, goods must be as described, of satisfactory quality, and fit for purpose.
5. Shipping & Delivery
- Delivery is only available to UK addresses where alcohol shipment is legally permitted.
- Estimated delivery times are provided but not guaranteed.
- Risk of loss passes to you upon delivery.
- We reserve the right to cancel orders if delivery restrictions apply.
6. Returns & Refunds
- Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel most online purchases within 14 days of receipt.
- Alcoholic products that have been opened or partially consumed cannot be returned unless faulty.
- Refunds will be processed within 14 days of receiving returned goods.
7. Responsible Consumption
- We promote responsible drinking in line with UK alcohol awareness campaigns.
- Products should not be consumed by minors, pregnant individuals, or those with health conditions affected by alcohol.
8. Licensing Compliance
- We operate under the Licensing Act 2003, which governs the sale of alcohol in England and Wales.
- Our premises licence authorises the sale of alcohol both onsite and via our ecommerce platform.
- All online sales are subject to the same licensing conditions as inperson sales, including age verification requirements.
- We will refuse service if we believe a purchase would breach licensing laws, including sales to intoxicated persons or minors.
- Delivery partners are instructed to verify age upon delivery where required.
- By purchasing from us, you agree to comply with all applicable licensing laws and regulations.
9. Website Use
- You agree not to misuse the Website (e.g., hacking, disrupting services).
- All content (text, images, logos) is our intellectual property and may not be copied without permission.
10. Privacy & Data Protection
- We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Personal data is collected and processed in accordance with our Privacy Policy.
- Payment information is handled securely via thirdparty providers.
11. Limitation of Liability
- To the fullest extent permitted by law, we disclaim liability for indirect or consequential damages.
- Our liability for defective products is limited to replacement or refund, as required under the Consumer Rights Act 2015.
12. Governing Law
- These Terms are governed by the laws of England and Wales.
- Any disputes shall be resolved in the courts of England and Wales.
13. Amendments
- We may update these Terms at any time.
- Continued use of the Website after changes constitutes acceptance of the revised Terms.