FAQs
Ordering
Yes. By law, you must be at least 18 years old to buy alcohol. We may ask for proof of age at checkout or delivery.
Simply add items to your basket and follow the checkout process. Your order is confirmed once payment is processed.
We accept secure card payments and other options listed at checkout.
Payment
We accept secure card payments and other options listed at checkout.
Yes, all prices are shown in GBP (£) and include VAT.
Delivery
We deliver across the UK where alcohol shipment is legally permitted.
Yes, if you look under 25, our drivers will ask for ID (Challenge 25).
Delivery times are estimates — we’ll keep you updated once your order is dispatched.
Returns & Refunds
Yes, under UK law you can cancel most online orders within 14 days of receiving them.
No, opened or partially consumed alcohol cannot be returned unless faulty.
Refunds are processed within 14 days once goods are returned.
Responsible Drinking
Absolutely. We support the Challenge 25 initiative and encourage customers to enjoy our beers responsibly.
Privacy
We comply with UK GDPR and handle your data securely. See our Privacy Policy for details.
Licensing
Yes. We operate under the Licensing Act 2003, and all online sales follow the same rules as in person sales.