Customer Information
Ordering
- You must be 18 or over to buy alcohol.
- By ordering, you confirm you’re of legal drinking age.
- We may ask for proof of age at checkout or delivery.
Payment
- Prices are shown in GBP (£) and include VAT.
- We accept secure card payments and other listed methods.
- Your order is confirmed once payment is processed.
Delivery
- We deliver across the UK where alcohol shipment is permitted.
- Delivery times are estimates — we’ll keep you updated.
- If you look under 25, our drivers will ask for ID (Challenge 25).
Returns & Refunds
- You can cancel most online orders within 14 days of receiving them (Consumer Contracts Regulations).
- Opened or partially consumed alcohol cannot be returned unless faulty.
- Refunds are processed within 14 days once goods are returned.
Responsible Drinking
- Please enjoy our beers responsibly.
- We do not sell to minors or intoxicated persons.
Privacy
- We respect your privacy and comply with UK GDPR.
- Your data is handled securely — see our Privacy Policy for details.
Licensing
- We operate under the Licensing Act 2003.
- All online sales follow the same rules as inperson sales.
- Delivery partners are trained to check ID when required.